This section describes everything from your initial contact with us up to the point when we complete your project.
For quick and easy quote you only need to:
- Measure the windows/doors from inside and take the height and width measurements from brick to brick. Send us email to info@united-windows.co.uk or give us a ring on 020 8930 8249. Please, mention what type of the wooden doors and windows you need for wooden replacement windows or doors, whether you want them to be painted or varnished, include the description of how many opening or fixed panes it has. Let us know whether you require a default softwood or any specific hardwood.
- Any attached photos of the existing windows/doors and your drawings/hand sketches would be much appreciated.
- You can arrange an appointment with our qualified surveyor. The visit is free of charge and it is a great opportunity to discuss your need and see short demonstration of our sample timber windows.
- The project lead time varies, normally 6-9 weeks (5-6 weeks for sash windows and 8-9 weeks for casement windows and french doors).
- Removal of windows and doors is preformed with site preparation using as much protective sheeting and screening as needed. Please be aware that we don’t do decorating works so all fitting services include filling and sealing works but no finishing touches to the paint.
- Your installation will be registered with FENSA and you are provided with a guarantee for your project in most cases with up to 10 year warranty ( there are exclusions for varnished products which require frequent maintenance).
- Your customer service continues from there on as we value our customers more than anything. We always happy to help with any maintenance or general issues you may have.
